Privacy Policy - TeraboxPro

Privacy Policy

Last Updated: January 1, 2025

Introduction

TeraboxPro ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services at teraboxpro.net (the "Service").

We believe in transparency and want you to understand exactly how your information is handled when you use our Terabox-related tools and services. This policy applies to all users of our website and services, regardless of location.

Information We Collect

Information You Provide Directly

- Contact Information: When you contact us for support or inquiries, we may collect your email address, name, and any other information you choose to provide - Feedback and Communications: Any feedback, suggestions, or communications you send to us through our contact forms or email

Information Collected Automatically

- Usage Data: Information about how you use our website and services, including pages visited, features used, and time spent on our site - Device Information: Basic information about your device, browser type, operating system, and IP address - Log Data: Server logs that may include IP addresses, browser types, referring pages, and timestamps

Information Related to Service Usage

- Terabox Links: The Terabox URLs you submit to our tools for processing (these are processed in real-time and not stored) - Service Interactions: Information about which tools you use and how you interact with our services

How We Use Your Information

Service Provision

- Tool Functionality: To provide our Terabox-related tools and services, including link processing, file downloading, and conversion services - Service Improvement: To understand how our services are used and identify areas for improvement - Technical Support: To respond to your support requests and provide assistance

Communication

- Support Responses: To respond to your inquiries, feedback, and support requests - Service Updates: To inform you about important changes to our services or policies (only if you have provided contact information)

Legal and Security

- Legal Compliance: To comply with applicable laws, regulations, and legal processes - Security Protection: To protect our services, users, and systems from fraud, abuse, and security threats - Rights Protection: To protect our rights, property, and safety, as well as those of our users

Information We Do NOT Collect or Store

Terabox Content

- We do not store, cache, or retain any files or content from Terabox - We do not access or view the content of files you download or process through our services - All file processing is performed in real-time without permanent storage

Personal Terabox Data

- We do not collect or store your Terabox login credentials - We do not access your Terabox account or personal information - We do not track your Terabox usage outside of our services

Detailed User Tracking

- We do not create detailed user profiles or track your browsing behavior across other websites - We do not use invasive tracking technologies or fingerprinting techniques - We do not sell or rent your personal information to third parties

Data Sharing and Disclosure

Third-Party Service Providers

We may share limited information with trusted third-party service providers who assist us in operating our website and services, such as: - Hosting Providers: For website and service hosting - Analytics Services: For basic website analytics (using privacy-focused tools) - Security Services: For protection against fraud and abuse

All third-party providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

Legal Requirements

We may disclose information if required by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to: - Comply with legal obligations - Protect our rights, property, or safety - Protect the rights, property, or safety of our users or others - Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify users of any such change in ownership or control of personal information.

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your information, including: - Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols - Access Controls: Limited access to personal information on a need-to-know basis - Security Monitoring: Regular monitoring for security threats and vulnerabilities - Secure Infrastructure: Use of secure hosting and infrastructure providers

Data Retention

- Contact Information: Retained only as long as necessary to provide support or respond to inquiries - Usage Data: Retained for a limited time for service improvement and security purposes - Log Data: Automatically deleted after a reasonable period unless required for security or legal purposes

Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.

Your Privacy Rights

Access and Control

You have the right to: - Access: Request information about what personal data we have about you - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal information (subject to legal requirements) - Portability: Request a copy of your personal information in a portable format

Communication Preferences

- Opt-Out: You can opt out of any non-essential communications from us - Contact Preferences: You can specify how you prefer to be contacted for support or service-related matters

Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in our Contact section. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

Cookie Usage

We use minimal cookies and similar technologies for: - Essential Functions: Cookies necessary for basic website functionality - Analytics: Basic analytics to understand website usage (using privacy-focused tools) - Security: Cookies to protect against fraud and abuse

Cookie Control

You can control cookies through your browser settings: - Browser Settings: Most browsers allow you to refuse or delete cookies - Opt-Out Tools: You can use browser extensions or tools to limit tracking - Do Not Track: We respect Do Not Track signals where technically feasible

International Users

Global Service

Our services are available to users worldwide, and we process information in accordance with this Privacy Policy regardless of your location.

Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place for such transfers.

Local Laws

We strive to comply with applicable privacy laws in all jurisdictions where we operate, including GDPR, CCPA, and other regional privacy regulations.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of any material changes by: - Website Notice: Posting a notice on our website - Email Notification: Sending an email to users who have provided contact information (for significant changes) - Effective Date: Updating the "Last Updated" date at the top of this policy

Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@teraboxpro.net Subject Line: Privacy Policy Inquiry

We are committed to addressing your privacy concerns promptly and transparently.

Conclusion

Your privacy is important to us, and we are committed to protecting your personal information while providing valuable Terabox-related tools and services. This Privacy Policy reflects our commitment to transparency and your right to understand how your information is handled.

We encourage you to review this policy periodically and contact us if you have any questions or concerns about your privacy or our data practices.